All in-person studio pickup/drop-off services (print collections, print viewings, consults etc.) will be via appointment.
You can book an appointment via phone or e-mail.
Rest assured; you’ll still be able to see us quickly, on the day, with short notice; just give us call to see if we’re free and we’ll always do our best to see you.
As always, we’re always happy to chat via phone.
We are humbled by Hillvale for the space they offered us, and we would like to be mindful of our foot traffic. For the next little bit, we’ll only have one client in the studio at a time: the perk, you’ll always have all our attention.
If you’re happy for us to pre-pack your job for collection, there’s no need to make an appointment.
We know it’s a change from how we do things, and our open-door studio will return soon. Rest assured, you’ll still be able to see us quickly, with short notice, and we’ll always make time to see you. We thank you for your understanding and support during these transitional times.
We ask for digital files to be provided online. You can send them via your preferred file transfer service. Dropbox (contact us to set up your Dropbox Share Folder), WeTransfer, Google Drive, and Digital Pigeon are all great.
If you’re unable to upload files, place them on a USB stick and drop off at our studio or pop it in the post.
THIRDS will handle all image resizing and colour conversions (to custom ICC printer profiles) for print. Never convert a file to CMYK for printing at THIRDS. If your file was produced in CMYK, please leave it and supply it as is.
For export settings/file types please let us know the software, device or processes you are working with, and we’ll get back to you with the best settings to use. Unlike traditional print labs, we do all the file set-up for you.
Typically, our turnaround is four-five working days + delivery (if needed).
If you need something done sooner, please call us, and we’ll see how we can help. We know things pop up, and we are always happy to help where we can.
We look forward to working with you.